Privacy Policy

Hello Healthjoy LLC (“Hello Healthjoy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, and shared when you visit or use this Website.

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate this Website.

When you voluntarily submit a form on this Website, we may collect basic contact information such as your name, email address, phone number, and the content of your message. This information is used solely to respond to your inquiry or communicate with you directly.

Our Website is hosted on Squarespace. Like most websites, Squarespace automatically collects certain technical information, including IP address, browser type, device information, pages visited, time spent on the site, and general location data (such as city or state). This information supports site functionality, security, and performance.

2. How We Use Information

Information collected through this Website is used to respond to inquiries, communicate regarding services you have requested information about, and maintain the security and functionality of the Website.

We do not use personal information for advertising, profiling, or automated decision-making.

3. Health Coaching Services and Third-Party Platforms

Scheduling, secure messaging, and payment for individual health coaching services are handled through Healthie, a third-party, HIPAA-compliant platform.

Any personal or health-related information provided through Healthie is governed by Healthie’s own Privacy Policy and Terms, not by this Website’s Privacy Policy.

4. Cookies and Analytics

Squarespace may use cookies or similar technologies to ensure the Website functions properly and to understand general site usage patterns. You may control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Sharing of Information

Hello Healthjoy LLC does not sell, rent, or trade personal information.

Information may be shared only as necessary with service providers that support Website operations (such as Squarespace), or if required by law or legal process.

6. Data Retention

Personal information is retained only as long as necessary to respond to inquiries, maintain business records, or comply with legal or administrative requirements.

7. Data Security

Reasonable measures are taken to protect information submitted through this Website. However, no method of internet transmission is completely secure. Visitors are encouraged not to submit sensitive personal or health information through Website forms.

8. Your Rights

Depending on your location, you may have rights related to accessing, correcting, or deleting your personal information, subject to applicable law.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected by updating the effective date above.